Friday, May 02, 2008

WifiDog Valdation - Hotmail Users

Apparently, there's some kind of delivery problem with Hotmail accounts. Fortunately, there is a simple work-around that anyone can perform within the 20-minute validation period.

After creating a WifiDog account, you will have twenty minutes of Internet time to retrieve the validation e-mail. For Hotmail users, to receive your validation e-mail, you will need to add the address validation@ioscoarenaclibrary.org as a safe sender. Here's how.

Note: Leave the WifiDog login page alone and open a new web browser window.

*With you logged into your Hotmail account, click on "Options.
*Under the heading "Junk E-Mail" click on "Safe and blocked senders"
*Click on "Safe senders," enter the e-mail address validation@ioscoarenaclibrary.org, then click on *the "Add to list>>" button. The address should then appear in the list.

Go back to the login page, click on the link marked "Resend Validation E-Mail"
Wait a couple of minutes and the validation e-mail should show up in your account's inbox.

Monday, April 28, 2008

Status of Validation E-Mails

The Reverse DNS entry for our authentication server was added and came online Saturday morning. To further ensure that our e-mails are not flagged as spam, we've been added to AOL's Whitelist (though messages are being accepted) and will be effective within a day.

This means users who sign for for a WifiDog account and use an AOL address will receive a validation e-mail and validate their account.

Hotmail users are still not going to get our validation e-mails. I'm going to contact their Postmaster and see if they can add us to their Whitelist too.

Update:

Hotmail users will now be able to receive our validation e-mails.

Friday, April 25, 2008

Validation E-mails - Reverse DNS Update

Our Internet Service Provider is going to provide us with a DNS record that will be associated with the IP address of our authentication server. That means that when someone does a reverse DNS lookup of 198.109.89.170, it should bring back the domain name ioscoarenaclibrary.org. That should satisfy the various e-mail provider's automated spam checks and allow the validation e-mail through.

It should be up and running by the end of the weekend or as early as tomorrow morning.

After which, Hotmail and AOL providers should allow the message through without delay, and it shouldn't be flagged as spam.

Wednesday, April 23, 2008

Update, Hotmail Users

Those with Hotmail addresses that sign up for our Public Wireless service will not receive our validation e-mails at this time.

However, given that there many people who use Hotmail as their e-mail provider, I have opened a ticket with Hotmail in an effort to resolve the issue.

In the meantime, it is recommended that either you sign up with a non-Hotmail address (mail.com, Yahoo, and Gmail all work) or you can have your account manually validated.

Friday, April 18, 2008

WifiDog Validation E-Mail Issue

It has come to my attention that new users have not been receiving validation e-mails when they sign up on our Public Wifi System. I plan to repair this problem on Saturday, the 19th.

Update:


The auth software was successfully upgraded and e-mail validation is working correctly. However, there appears to be a bug with New Account Signup. The problem is that when a user signs up for a new account, an error message comes up stating "Access Denied" or some problem with the portal. Simply go back on your web browser, logout and log back in with your new account and continue the validation process.

Update 2:

Hotmail users will not be able to receive a validation e-mail. I confirmed that e-mails were successfully sent by our authentication server, but were not received by Hotmail.

At this time, the following e-mail providers are known to accept the validation e-mail: Yahoo, Charter, Peoplepc, Mail.com and Gmail. Other e-mail accounts (such as AOL) should accept the message, but may be falsely flagged as spam, so be sure to check your spam/junk folders. The message is sent immediately after clicking the Signup button and should be received by your e-mail provider and arrive in your inbox within a couple minutes or less.

Friday, April 11, 2008

April Software Updates

This month's round of software updates is short and will be completed Friday night, April 11. It includes:

Flash Player
QuickTime
Java

Also, I'm adding Microsoft Works compatibility to Microsoft Office. This will allow full compatibility with documents created on Microsoft Works from versions 6-9; including documents created on Vista.

This summer, we will finally be upgrading all installations of Microsoft Office to 2007 Professional Plus. In addition, document conversion for OpenOffice.org will be added to Office 2007, but OpenOffice.org will be kept and maintained on all public and staff computers.

For ease of compatibility across platforms, Office 2007 will be configured to save documents in Office 2003 or earlier by default. Office 2007 compatibility is currently not available for OpenOffice.org for Windows. However, Ubuntu users can install a compatibility extension for OpenOffice.

Wednesday, March 26, 2008

Demonstrating Virtual Machine and the Viability of Linux

Last week, I demonstrated the viability of running Windows XP Pro on top of a Linux Distribution. Here's the computer that was used.



It's a Dell Optiplex 745 with an Intel Core 2 Duo, 2GB of RAM, an ATI 256MB video card, 160GB SATA hard disk, DVD/CD burner, USB keyboard and optical mouse. The monitor it's hooked up to is my office Samsung 22" Widescreen LCD via DVI. In the picture, I also have an HHP IT3800 hand held scanner via a PS/2 to USB adapter, and a HP ScanJet 4300C flatbed scanner. On top of the CPU, you can barely see the iPod Nano and flash card reader. All the hardware you see in the picture worked with little configuration or requiring access to the command line.

Originally, I was going to do the demonstration on Kubuntu 7.10, but found that things had gotten a little too buggy for my taste (made worse when I ran a desktop eye-candy package called Compiz). On another computer, I had installed Fedora 8 to test out Bluetooth functionality (much better than Xubuntu or Kubuntu), and found it much easier to setup and use in regard to things like a firewall.

What you see on the screen is Fedora 8 running the Gnome 2 desktop environment, with Windows XP Pro SP2 running on Innotek Virtual Box. Please note to the Innotek people that I was using your software for evaluation purposes, and there are no plans to do a full-scale deployment at this time; when we do, we will be giving you a ring for the licenses.

That being said, the setup ended up being pressed into official use for a few hours when we had to get a copy of our yearly newsletter over to the publisher. The problem we had last year was that we create our publications on Microsoft Publisher on Windows XP while they only have Macs. Since the only format they could access was Adobe PDF, we had to export the publication as such. Unfortunately, though our bookkeeper has a PDF Mailer program that does the conversion, it never rendered pages from Publisher correctly--we had to print out the publication in color and have them copy from that. This degraded the print quality a bit.

This year, when I was polishing things for the demonstration (since it was a demonstration of what can be done and should have all features setup and working), I found that there's a free PDF exporter called Cups-PDF that allows you to export anything to PDF simply by printing. Since I also had a copy of Office 2007 installed in the virtual machine, we decided to put it to the test. Well, apart from some incompatibility problems between Office 2007's Publisher and the older version of Publisher, we did succeed in creating a correctly-rendered newsletter for the publisher. Later, I was able to refine the process further by sharing Cups-PDF to allow printing from inside the virtual machine itself--though it wasn't an elegant solution, it worked and was much faster.

Since then, since the hardware I was using is a Gates grant public access computer, it's been re-imaged with XP Pro and will be deployed to Standish this Friday. However, both the Director and Bookkeeper walked away impressed. While we may not switch to Linux, it is increasingly becoming a viable option over Windows Vista.

Another advantage over Windows is that I was able to copy the partitions from the Opiplex's hard disk to another drive, plug it into an older model Optiplex and boot it right up with a few minimal changes. Even with only 1GB of RAM, with half that dedicated to the XP virutal machine, the whole system still seemed responsive and very useable. In fact, I'm using that very system to type this blog; a Dell Optiplex GX280 with a Pentium 4 2.8Ghz CPU, 1GB of RAM, 80GB SATA, slim DVD/CD combo, Intel integrated graphics, 19" LCD and sound bar. Apart from a partitioning issue (due to the difference in hard disk sizes) and two configuration changes, it worked perfectly.

We're going to keep that particular system as-is to further evaluate the Linux/Windows Virtual Machine, since our next computer purchase may require us to get Vista.

Also, next week, I'm going to re-deploy an older public access computer as a secondary staff workstation using Fedora 8 or Ubuntu Hardy Heron Beta for one of our librarians. We're going the Linux route versus XP for this computer due to the fact that we have insufficient licenses for AVG and Office (that'll change later this year when we renew or purchase more licenses). Plus, the computer, a Dell Dimension 2400, runs slow (only 256MB RAM).